Details & Policies

Shipping & Processing Time

Processing: Most orders ship in 1-4 business days from Holbrook, Long Island, NY.

Free shipping on orders over $50. Standard delivery 3-7 days after shipment. Expedited options at checkout. Tracking email sent when your order ships.

Personalization Guide

Fill in the personalization box above the Add to Cart button before you add the item to your cart. We make it exactly as you type it, so please check spelling, capital letters, and dates.

Ordering several with different names? Add each item to your cart separately with its own name. If you set a quantity above 1 instead, list every name in the box, separated by commas.

Special requests (a specific font or layout): use the Gift message or special instructions box in your cart.

Returns & Custom Orders

Custom personalized items cannot be returned or exchanged. If your order arrives damaged or we made an error, we'll replace it or refund it immediately. Contact us within 30 days with a photo. Non-personalized items can be returned within 90 days — see our full return policy.

Care Instructions

Laser engraving is permanent and will never peel, fade, or wash off. Tumblers: Hand wash recommended. Wood items: Wipe clean with dry cloth. Acrylic: Soft cloth only. Jewelry: Store dry, avoid prolonged water exposure.

How It Works

1. Add Your Personalization
Fill in the personalization box above the Add to Cart button before adding the item to your cart. We review every order before it goes to production.
2. We Make It By Hand
Every gift is made in our Holbrook, NY workshop. Depending on the product, we laser engrave, UV DTF print, or sublimate — each method chosen for the best permanent result on that material.
3. Ships in 1–4 Business Days
Most orders ship within 1–4 business days. You'll get a tracking number by email as soon as your package leaves our workshop.
Shop All Gifts

5 stars: 15 (100%)
4 stars: 0 (0%)
3 stars: 0 (0%)
2 stars: 0 (0%)
1 star: 0 (0%)

It is just what i ordered. Perfect!

The charm is beautiful and very stout. Heavy, which I appreciate. The engraving is perfect and just as requested. Thank you so much for the quick turnaround!

These items are beautiful. Exceeded my expectations!

Asked for different fonts and was given samples so I could decide what I liked! Quick and easy and beautiful piece. I get many compliments.

Beautiful necklace to remember my beloved Mouser. Very nice, quality piece and it arrived more quickly than I expected

Great gift . Fast shipping

Just want I wanted. Love it

It is really pretty. Have not filled or worn yet

So cute. Will be ordering again

My mother passed away . The necklace is my way of remembering her.

Great experience would recommend seller

It is a very nice piece of jewelry.

Thank you for making these. I’m so impressed with this cremation necklace—it exceeded my expectations for the price. The quality and care are obvious, from the chain to the engraving. The little accessories, like the funnel and spoon for adding ashes, were a lifesaver, and I also loved the jewelry wipe to keep it shiny. I had to order a similar set from another seller, and the difference was clear—the lack of accessories and the lower quality in stone and lettering really stood out. I highly recommend this seller and this item—thank you so much for everything!

Perfect for the occasion I needed it for.

Arrived as described. Excellent quality

Item added to your cart

Personalized Urn Necklace – Cremation Memorial Jewelry with Birthstone

Personalized Urn Necklace – Cremation Memorial Jewelry with Birthstone